Privacy Policy
Introduction
Forged Apps LLC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of information related to your use of our services. This Privacy Policy outlines our practices regarding data collection, use, and protection, with an emphasis on collecting only what is strictly necessary for providing and improving our services.
Our Data Privacy Commitment
At Forged Apps LLC, we have deliberately designed our systems and services to minimize data collection. We only collect information that is necessary for:
- Troubleshooting and improving our services
- Responding to your support requests
- Understanding how our applications are used to improve them
Information We Collect
We collect limited information in specific circumstances:
Technical Data
- Error logs and crash reports to help us identify and fix issues
- Basic usage analytics to understand how our applications are used
- Technical diagnostics when troubleshooting problems
Communication Data
- Contact information you provide when submitting support requests
- Feedback form submissions
- Communication preferences
All technical data is collected anonymously where possible, and we never collect more information than is necessary to resolve issues or improve our services.
How We Use Information
We use collected information solely for:
- Identifying and fixing software issues
- Improving our applications and services
- Responding to your support requests
- Communicating important updates about our services
Third-Party Services
Our applications are built for Atlassian’s product suite. While using our applications:
- Core data processing occurs within your Atlassian instance
- We do not have access to your Atlassian instance data
- We collect only necessary diagnostic information for troubleshooting
Data Protection and Security
We maintain robust security measures to protect any information we collect:
- Compliance with latest security standards
- Zero trust architecture
- Active vulnerability monitoring
- Strict access controls and authentication
Data Retention
We retain technical and diagnostic data only for as long as necessary to:
- Resolve reported issues
- Improve our services
- Comply with legal obligations
Support communication records are retained as needed to provide ongoing support and maintain service quality.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal compliance. Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about our Privacy Policy or security practices, or if you wish to exercise any of your data rights, you can contact us at support@forgedapps.com
Legal Compliance
This Privacy Policy complies with applicable data protection laws including state privacy laws and industry standards. We are committed to protecting your privacy rights and maintaining transparency about our data practices.
Last Updated: March 7, 2025